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Cummins Inc. Supervisor - Power Generation in East Arm, Australia

Supervisor - Power Generation


Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

In this role as Supervisor – Power Generation you will provide technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site.

In this role, you will make an impact in the following ways:

  • Establish and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.

  • Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

  • Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.

  • Escalate unresolved issues to product specialists / Supervisor.

  • Coach and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc.

  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

  • Complete training in line with skill and business requirements

  • Maintain service vehicle and tools for cleanliness and proper operation

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

To be successful in this role you will need the following:

  • Apprentice Certified Power Generation/ Electrical Technician (Preferred)

  • Vocational diploma from relevant technical institution

  • Current relevant electrical certification

  • Significant field service work experience

  • Expert level knowledge of and/or experience with power generation products

  • High Voltage / Low Voltage experience

  • Customer service experience

  • Experience providing technical advice and coaching to more junior technicians (preferred)


Primary Location Australia-Northern Territory-Darwin-Australia, East Arm, Darwin Distributor BR 460

Job Type Shop

Recruitment Job Type Technician

Job Posting Sep 18, 2023, 8:55:47 PM

Unposting Date Ongoing

Organization Distribution Business

Role Category Hybrid - Potential for Partial Remote

Relocation Package Eligible

Req ID: 230001U5