Cummins Inc. Technician Field Service in Hume, Australia
Technician Field Service
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We are seeking a Technician - Field Service to join our team based in Hume, ACT . This role will focus on the diagnoses and completes repairs to engines at our customer’s site.
In this role, you will make an impact in the following ways:
Engage customers in a courteous and professional manner and anticipates and ensures prompt and efficient attention to customer needs.
Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.Identifies additional service opportunities with customer.
To be successful in this role you will need the following:
Basic level field service work experience
Intermediate level knowledge of and/or experience with engine productsCustomer service experience
Field Service Technician will be servicing a variety of Cummins engines in multiple applications such as, automotive, off-highway, marine, mining and power generation.
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Primary Location Australia-Australian Capital Territory-Canberra-Australia, Hume, Parts and Service Distribution
Job Type Shop
Recruitment Job Type Technician
Job Posting May 22, 2023, 4:20:53 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Onsite
Req ID: 2300051J