Cummins Inc. Parts Interpreter in Kalgoorlie, Australia
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Parts Interpreter to join our teamto support both internal and external customers, with the sale and supply of parts, ensuring all transactions are completed efficiently and with a focus on delivering exceptional customer support for our Kalgoorlie branch.
In this role, you will make an impact in the following ways:
Provide world class service to our well-established customer base
Interpreting parts using Quickserve online
The selling and upselling of Cummins Parts as well as ordering and distribution
Work the front counter for a high performing branch – both face to face and by phone
Assist in the parts functions of inventory ordering, cycle counting and freight management
Maintain departmental KPI’s and focus on continuous improvement
To be successful in this role you will need the following:
Previous Parts interpretation experience is highly desirable
A mechanical or technical background is preferred
High levels of customer service as well as excellent verbal and written communication skills
Highly motivated and a self-starter and be able to work as part of a team
Compensation and Benefits
Base hourly rate commensurate with experience Overtime penaltiesremote allowance.Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Discounts withselect private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided a range of personal and professional benefits.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Ensures accountability - Holding self and others accountable to meet commitments.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Drives results - Consistently achieving results, even under tough circumstances.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.
Warehouse Operations - Utilizes warehousing tools, systems, and methodologies to meet defined metrics for inbound and outbound operations of a warehouse.
Trade Knowledge Application - Applies knowledge of relevant trade regulations to Cummins processes and systems to minimize trade risks and costs.
Mode Selection - Evaluates and selects appropriate transportation mode and equipment type by lane through shipment volume analysis against business requirements to provide optimal shipping method (balance cost, quality and time).
Education, Licenses, Certifications
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Proficiency in Microsoft applications, generating reports and advanced level computer skills.
This position may require licensing for compliance with export controls or sanctions regulations.
Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.
Primary Location Australia-Western Australia-Kalgoorlie-Boulder-Australia, Kalgoorlie, Distributor BR 551
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Oct 18, 2020, 10:33:57 PM
Unposting Date Ongoing
Req ID: 200002OX