Cummins Inc. Field Service Supervisor in Karratha, Australia

Field Service Supervisor


About the Role

Reporting to the Operations Manager, this dynamic, autonomous role will see you based at our Karratha branch on a rotating roster. You be the main link between management and technicians, so your interpersonal skills is crucial to the success of this role. You will be part of a high performing, automotive focused operation servicing customers across mining, on-highway, power generation product applications.

Key Responsibilities

  • Be responsible for eight (8) technicians supporting a wide variety of Cummins customers

  • Perform basic trouble shooting and diagnostics and repairs on our customers sites or in the field

  • Be the go to person as our customers technical liaison

  • Keep all records and documentation up to date

  • Engage with customers in a courteous and professional manner

  • Participate in skills and product training to expand your capabilities across our engine range

  • Put safety first, every day

About You

  • Diesel trade qualification

  • Excellent communication skills (ability to convey/deliver clear messages and feedback from management to technicians and vice versa)

  • Experience with heavy diesel engines (ideally Cummins)

  • Strong influencing and interpersonal skills

  • Strong computer and reporting skills

  • Previous field service exposure would be highly regarded

  • A mature attitude and logical and methodical approach to your work

  • Be a self-starter with the ability to work autonomously

  • Dogging, rigging and working with heights ticket is a bonus

What’s in It for You

You will get to work with some of the most innovative people in the business and develop your career with the recognised leader in diesel engine and filtration technology. We also offer;

  • A competitive rate, on call, overtime allowances, annual bonus stability and career development.

  • A diverse and inclusive working environment with high working standards

  • Ability to purchase additional annual leave policy

  • A diverse work environment that has been recognised annually for the last 11 years

About Us

A global power leader, Cummins Inc. is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. We are the world’s largest independent producer and distributor of diesel engines and related components. Globally we employ around 56,400 people and serve customers in 190 countries.

Team culture is extremely important to us, we help forge strong connections as work to foster a collaborative culture. Thinking beyond your work is more than part of the job. It is the job. This is what we call Working Right.

How to Apply

Your opportunity to set yourself for success starts right here! Submit your application today! For more information about Cummins careers visit or contact Maylaine on 02 9006 3574



Primary Location Australia-Western Australia-Karratha-Australia, Karratha, Distributor BR 552

Job Type Shop

Recruitment Job Type Technician

Job Posting May 17, 2018, 8:52:58 PM

Unposting Date Ongoing

Req ID: 170003M1