Cummins South Pacific Jobs

Job Information

Cummins Inc. Service Advisor - Karratha in Karratha, Australia

Service Advisor - Karratha


  • Great combination of technical, customer service and people interaction

  • Opportunity to work within our Cummins Pilbara Mining operations team

  • Permanent role – Hourly rate OT on-call annual bonus

Cummins Perth is hiring!

About the role

Based at our Perth branch, this role will support our Pilbara mining customers. In the role of Service Advisor , you will be hands on with servicing customers, technicians and supervisors. This is a very busy role where you will need to be able to multi task and prioritise your workload constantly. You will deal with technical enquiries, plan jobs, administer invoices & accounts, assist the remote technicians with ordering parts and booking in jobs, organise payments, order & check parts, book in vehicles for services and generally assist with the smooth running of the jobs from open to close.

What’s in it for you

  • World class training and development

  • A competitive hourly rate and overtime allowances

  • Safety equipment & PPE provided

  • Guaranteed annual remuneration reviews

  • Salary Continuance Insurance

  • Access to an Employee Assistance Program

  • Participation in a variable compensation (bonus) program - so as we thrive, so will you!

  • Employee Stock Purchase Plan

  • Annual Flu Vaccination Program

  • Discount on private health insurance and Microsoft Product, Dell Computers, Ford, Hyundai, & BMW cars

  • Career development

  • A diverse and inclusive working environment with high working standards

About you

We are looking for someone who is focused on providing world class customer service, with a solid technical background. To be successful in this role you will:

  • Have demonstrated technical experience

  • Have first class customer service experience from a mining, automotive or warranty background

  • Experience of working in the Pilbara mining space is highly advantageous

  • Be a solid team player

  • Be highly organised with a strong eye for detail

  • Have a professional telephone manner

  • Have strong verbal and written communication skills

  • Have a good understanding of accounts payable and accounts receivable

  • Be familiar with financial processes / accounts and purchase orders

  • Have intermediate skills in Word and Excel

  • Have the ability to multi-task and help other team members

  • Have a positive, upbeat attitude and be proactive

  • Have an awareness of health and safety in the workplace

About us

A Global power leader, Cummins Inc is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. We are the world’s largest independent producer and distributor of diesel engines and related components. Globally we employ around 62,600 people and serve customers in 190 countries.

How to apply

Your opportunity to set yourself for success starts right here! Submit your application today! For more information about Cummins careers in Australia visit or contact Vikki on 08 9475 8755



Primary Location Australia-Western Australia-Karratha-Australia, Karratha, Distributor BR 552

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting Jul 17, 2019, 9:08:27 PM

Unposting Date Ongoing

Req ID: 190002W6