Cummins Inc. Technician - Mechanical in Manukau City, New Zealand
Technician - Mechanical
Hourly rate Annual Bonus
Permanent full-time opportunity
Auckland, New Zealand
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Workshop Diesel Mechanic to join our team specialising in Heavy Vehicle engine repairs and maintenance for our Auckland branch.
In this role, you will make an impact in the following ways:
Deliver a first-class service to our customers
Complete repairs and maintenance of heavy diesel products
Inspect and replace components as required
Engine rebuilding and reconditioning
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Operations Manager
Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
To be successful in this role you will need the following:
Mechanical trades qualified or automotive technician with heavy diesel qualification.
Experience as a technician in the service and maintenance of heavy diesel products. Cummins engines is highly preferred.
Ideally possess engine rebuild and reconditioning experience
Solid diagnostic and IT capabilities
Compensation and Benefits
Annual salary commensurate with experience. Overtime penalties. Participation in an annual variable compensation (bonus) program. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Education, Licenses, Certifications
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Intermediate level knowledge of and/or experience with engine products
Primary Location New Zealand-Auckland Region-Auckland-New Zealand, Manukau City, Auckland Dist BR 682
Job Type Shop
Recruitment Job Type Technician
Job Posting Aug 23, 2022, 7:27:35 PM
Unposting Date Ongoing
Organization Distribution Business
Req ID: 220006VQ