Cummins Inc. Product Support Advisor (8/6 FIFO) in Newman, Australia
Product Support Advisor (8/6 FIFO)
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Product Support Advisor
We are looking for a talented Product Support Advisor (PSA) to join our team based at Rio Tinto Paraburdoo. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 day’s break.
Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Hitachi & Komatsu equipment.
Complete breakdown repairs and maintenance on site
Diagnose and repair various engines.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor
Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
Solid diagnostic and IT capabilities
Strong Communication skills
Ability to prioritise varying demands and act accordingly
Hitachi/ Komatsu Experience Highly Desirable
Annual Salary. Superannuation. Flights (from Perth) and accommodation provided whilst on swing. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.
Primary Location Australia-Western Australia-Newman-Australia, Newman, Pardoo Street
Job Type Shop
Recruitment Job Type Technician
Job Posting Oct 12, 2023, 9:52:42 PM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Eligible
Req ID: 23000A2P