Cummins Inc. High Horse Power Field Service Engineer - Perth in Perth, Australia
High Horse Power Field Service Engineer - Perth
Hands on role with our HHP engines across Mining, Power Gen, Loco and Marine
Take your practical engine knowledge and apply it to our HHP 19L
Use your Service Engineering, Engine Design or Engine Integration background
Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
If you are looking for a role with impact, this hands on position in our High Horse Power team is your ticket to taking your career up a gear!
In this role, you will make an impact in the following ways:
Reporting to the Service Engineering Manager, this position is based in our Perth branch supporting the WA region. This is a critical role in our HHP team providing on the ground support to our valued Mining Power Generation, Locomotive and Marine clients.
Be the technical liaison between the Cummins field service organization and the Engineering, Quality, and Manufacturing teams to proactively identify, define, and prioritize product issues and to implement both short-term and long-term solutions.
Lead the investigation of product or system problems, understands causal mechanisms, recommends appropriate action, and document results.
Support product problem solving on failed, compromised or under performing products to enable high-quality repairs.
Anticipate potential product or process issues in the field and delivers robust technical solutions.
Work with our branches to prepare service teams for new product support or repair and optimisation of existing products, confirming that parts and special tools are available, service information (including diagnostics) is accurate, with special care information ready for customers of new products.
Lead technical experts to make proactive engineering decisions, in the area of failure analysis and data trends, to implement final product resolutions to reduce customer downtime.
Support the product team in less complex issues, providing a point of escalation as required for more complex issues.
Manages and coaches others on large-scale development or issue resolution projects.
To be successful in this role you will need the following:
Extensive, hands on experience with engines
Posses a Bachelors degree in Mechanical Engineering or significant expert level field service experience
Come from a Service Engineering, Engine Design or Engine Integration background (HHP highly regarded but not required).
Be highly skilled in data analysis and problem solving
Possess strong PC skills
Ability to develop strong customer relationships
A collaborative work approach, sharing knowledge with our wider field and product teams
Be an engineering mentor, actively developing junior engineers and engineering interns
Be available to travel up to 25% of the time across WA.
Compensation and Benefits
Annual salary package commensurate with experience, including a tool of trade vehicle. Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here - link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our Benefits
How to apply
Your opportunity to set yourself for success starts right here! Submit your application today! For more information about this role email Jane Gaylor on firstname.lastname@example.org or visit Cummins careers at https://cummins-australia.jobs
Primary Location Australia-Western Australia-Perth-Australia, Perth, Distributor BR 550
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Mar 28, 2022, 10:44:52 PM
Unposting Date Ongoing
Organization Distribution Business
Req ID: 220001MU