Cummins Inc. Service Manager - Cummins Support Centre - Scoresby in Scoresby, Australia
Service Manager - Cummins Support Centre - Scoresby
About the role
We are looking for a Service Manager to join our dynamic team in the Cummins Support Centre. Based in Scoresby at our state of the art National Head Office, this is a relationship focused leadership role, managing a team of 17 technicians working a 24/7 rotational roster.
With a strong mechanical background, this people leader will empower and support team members in providing legendary Service and Support across a variety of market segments. Strong project management skills will allow for effective roll out and support of global and regional projects. You have accountability for creating and maintaining Right Work Environment, leading sustained growth through the provision of world-class support across all market types, whilst ensuring operational efficiency. This role is also responsible for providing centralised support to emerging technologies.
Other tasks include:
Champion Cummins leadership behaviours, mission, vision and values
Overseeing management of breakdown events and proactively manage FST (Field Service Technician) safety
Provide support on a range of Cummins Service programs to internal staff members
Identify, develop and implement opportunities and plans to drive departmental growth, while maintaining a seamless, easy customer experience on all interactions
What’s in it for you
Guaranteed annual remuneration reviews
Salary Continuance Insurance
Access to an Employee Assistance Program
Participation in a variable compensation (bonus) program - so as we thrive, so will you!
Employee Stock Purchase Plan
Annual Flu Vaccination Program
Discount on private health insurance, Microsoft Product, Dell Computers, Ford, Hyundai, & BMW cars
Career development within the heavy diesel industry
A diverse and inclusive working environment with high working standards
Relevant Trade Qualification or equivalent
Understanding of service management or workshop management
Demonstrated leadership experience including previous experience in managing and leading teams
Committed to providing exceptional customer service to customers
Dedicated to building the, ‘Right Work Environment’, including a focus on Health, Safety and Environment
Current valid driving license
A Global power leader, Cummins Inc is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. We are the world’s largest independent producer and distributor of diesel engines and related components. Globally we employ around 58,600 people and serve customers in 190 countries.
How to apply
Your opportunity to set yourself up for success starts right here! Submit your application today!
For more information about Cummins careers in Australia visit https://Cummins-Australia.jobs or contactBarbara on 02 9006 3571.
Primary Location Australia-Victoria-Melbourne-Australia, Scoresby, Distributor RO BR 900
Job Type Experienced - Exempt / Office
Recruitment Job Type Exempt - Experienced
Job Posting Mar 31, 2019, 9:22:06 PM
Unposting Date Ongoing
Req ID: 190001DY