Cummins South Pacific Jobs

Job Information

Cummins Inc. Field Service Diesel Mechanic - Mine Roster (Gunnedah) in Tamworth, Australia

Field Service Diesel Mechanic - Mine Roster (Gunnedah)

Description

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.


  • Gunnedah Location

  • $145 000 available overtime super tool of trade vehicle remote location allowance and bonus

  • Relocation assistance offered

  • Lifestyle Rostered work - (5/4/5/4/5/5)

Description

We are seeking a Field Service Diesel Mechanic in the Gunnedah region. You’ll form part of our high performing team servicing our customers within the region, working with a wide range of Cummins’ products. Build a long-term career with a leading engine manufacturer.

In this role, you will make an impact in the following ways:

  • Deliver a first-class service to our customers and play a vital role in upholding Cummins’ strong presence in the region

  • Perform breakdown and preventative tasks ensuring our customers are back up and running safely and efficiently

  • Work autonomously and independently

  • Be Comfortable in working remotely, travelling long hours and responding to work at short notice

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents

  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

To be successful in this role you will need the following:

  • Field service experience preferred coupled with heavy duty engine experience

  • Relevant trade qualification (Heavy Diesel preferred but not necessary)

  • Strong engine diagnostic experience

  • The ability to work autonomously/remotely for extended periods

  • A genuine commitment to workplace safety

  • A valid driver’s license

  • Good interpersonal and communication (written and verbal) skills

Compensation and Benefits

Competitive base wages depending on experience. Cummins offer attractive lifestyle rosters and benefit packages including but not limited to; 5 on 4 off rosters, training, available overtime, remote location allowance, flexibility, bonus program, salary continuance insurance and a range of discounts for products and services.

At Cummins, we want you to work with your friends. Join our referral programme – recommend a friend, and you can be paid a bonus payment for each successful referral!

Cummins are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our Benefits”

Qualifications

Skills

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Develops talent - Developing people to meet both their career goals and the organization’s goals.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.

Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.

Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

Job SERVICE

Primary Location Australia-New South Wales-Northern Inland (New England-North West)-Australia, Tamworth, Distributor BR 217

Job Type Shop

Recruitment Job Type Technician

Job Posting Mar 31, 2022, 7:42:12 PM

Unposting Date Ongoing

Organization Distribution Business

Req ID: 210008JE

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