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Cummins Inc. Service Advisor - Field Service - Tamworth in Tamworth, Australia

Service Advisor - Field Service - Tamworth


  • Competitive rate, overtime and annual bonus

  • Close knit team with excellent mentoring and development opportunities

  • Learn Cummins products and skills you can use globally

About the role:

Due to an internal promotion, a service advisor opportunity has become available at our Tamworth branch. You’ll act as the first and last point of contact for our valued customers. Tamworth’s team is growing rapidly and you will gain exposure high horse power and mining clients in this location. You may occasionally have to go out to the field to see clients.

Some of the daily responsibilities for our highly-respected Service Advisors include:

  • Being the first point of call for our customers, face to face and over the phone.

  • Dealing with customer queries, finding resolutions

  • Preparing of invoices and quotes

  • Working closely with our Service Technicians and Branch Service Management teams.

  • Multitasking a variety of tasks and meeting deadlines

  • Ensuring the highest levels of safety and customer service

What’s in it for you

  • Development opportunities and growth

  • A competitive salary plus overtime allowances

  • A modern, diverse and inclusive working environment

  • The opportunity to build your career with a recognised industry icon

  • Representing an industry leading brand and delivering exceptional customer service

About you

  • Relevant background as a service advisor within a similar industry

  • Previous Automotive exposure/experience is advantageous

  • Excellent verbal and written communication skills

  • The ability to prioritise conflicting tasks and experience in conflict resolution

  • The ability to work individually or as part of a team

  • Computer literacy (Word, Excel, Outlook)

  • A genuine commitment to delivering the highest level of customer service

About us

A Global power leader, Cummins Inc is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. We are the world’s largest independent producer and distributor of diesel engines and related components. Globally we employ around 62,600 people and serve customers in 190 countries.

How to apply

Your opportunity to set yourself up for success starts right here! Submit your application today!

For more information about Cummins careers in Australia visit or contact Barbara


Primary Location Australia-New South Wales-Northern Inland (New England-North West)-Australia, Tamworth, Distributor BR 217

Job Type Shop

Recruitment Job Type Shop

Job Posting Jul 22, 2019, 11:33:30 PM

Unposting Date Ongoing

Req ID: 190002V1